Privacy
Privacy and data handling at Senra Radar
What Radar stores, what it does not, how long it keeps it, who operates it, and what your rights are under UK GDPR. Written to be readable by a councillor with a busy Tuesday, not a lawyer.
Short version: Radar stores your email, the ward you selected, and session information. It does not store resident casework, case notes, or anything residents share with you. It does not sell data to anyone. The long version follows.
Who the data controller is
The data controller is Senra IO Ltd, trading as Senra Radar. The person responsible for privacy questions is Alfred Afriyie.
Email for any data request: contact@senraio.com. We aim to respond within five working days; the UK GDPR statutory limit is one month and we will meet it in every case.
What Radar collects
| Data | Why | Stored for |
|---|---|---|
| Email address | Account login and password reset | While your account is active, plus 12 months |
| Council and ward selection | Scope the data you see to your patch | While your account is active |
| Session cookies | Keep you logged in between visits | 30 days rolling |
| Server logs (IP, timestamp, URL) | Operational troubleshooting and abuse prevention | 30 days |
| Saved searches and CSV exports | So you can reopen or re-download them | While your account is active |
That is the complete list. If you see something on this page that surprises you, email us: this list is the canonical answer.
What Radar does not collect
- Names or contact details of your constituents.
- Resident casework, case notes, or correspondence.
- Anything a resident has shared with you privately: Radar never sees that, because we do not have a casework product.
- Third-party marketing, analytics, or tracking pixels. No Google Analytics, no Facebook Pixel, no Hotjar, no Segment, no Mixpanel. Server logs only.
- Your location, beyond the ward you explicitly selected during signup.
Where the data sits
Application and database servers are hosted in the United Kingdom (London region). Data does not leave the UK. We do not use sub-processors in the US or EU for storing user data.
Email (for password resets and occasional product updates) goes through a UK-based transactional mail provider. The provider sees your email address and the content of the email; they do not see anything else.
Where the public data comes from
The eleven public data sources Radar aggregates are listed on the data sources page. All are already public and published by government bodies. We re-publish them under open licences (usually OGL v3.0): we do not claim rights in the underlying data.
No personal data of residents flows through Radar. Crime and stop-and-search data from data.police.uk is pre-anonymised by the Home Office before publication; Radar does not un-anonymise it.
Your rights
Under UK GDPR you have the right to:
- Access the data we hold about you.
- Correct anything that is wrong.
- Delete your account and everything associated with it.
- Export your account data in a portable format.
- Object to any particular processing.
- Complain to the ICO (ico.org.uk, phone 0303 123 1113) if you are unhappy with how we have handled your data.
Every one of those is actioned by emailing contact@senraio.com. There is no form. There is no support portal. You email us and we do it.
Deletion
Email us and we will delete your account within five working days. What “delete” means in practice:
- Your account row, saved searches, and CSV exports are removed from production databases.
- Server logs still contain your IP for up to 30 days. After 30 days they are automatically purged.
- Off-site encrypted backups are rotated every 30 days. Your data will fall out of the last backup within 60 days total.
If you need faster backup deletion for a specific reason (an erasure request under Article 17), say so in the email and we will do the backup deletion manually.
Changes to this page
When we change anything material on this page, we note the date at the top and describe the change in a changelog line below. This page is under version control with public history; if you want the diff for any change, email us.
Last updated: 19 April 2026. Previous version published 18 April 2026: initial version.
If you are running procurement for a borough-wide deployment and need a formal DPIA, DPA, or contract clauses, email contact@senraio.com. We have template language ready and have been through procurement with multiple borough teams.
Questions we missed
If your council’s information governance team has a question not covered above, send it. We would rather answer it once and add it to this page than answer it ten times privately.
Email usOpen Radar
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